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Are your transactions secure?

All information collected is protected using 128 bit encryption. Utilizing Secure Socket Layer...

Can I change my credit card information?

Yes you can change your credit card information at any time via our Customer Portal. Click Here...

Can I get copies of my invoices?

Your invoices for your accounts are available 24 hours a day by logging into our customer portal...

How can I upgrade/downgrade my Hosting package?

You can upgrade and downgrade most packages, as well as change your payment terms via our...

How do I change my Payment Terms?

You can upgrade and downgrade most packages, as well as change your payment terms via our...

How do I update my account info?

To change or update your account info with us, either send an e-mail to billing@cloud.webpal.net...

Whare are the available payment terms?

Depending on your needs, we give you the ability to prepay your hosting for 1, 3, 6, or 12...

What if my payment bounces or is not honored by the bank?

If the payment was made by credit card, we will attempt the transaction again the next night and...

What payment methods do you accept?

We accepts all major credit cards (Visa, MC and AMEX), PayPal, Interac e-Transfer (Canadian...

Where can I find a copy of my contract and when does it renew?

Our cloud hosting plans are generally pre-paid services, meaning you are charged on the 1st day...